Tidio Copilot

4.50

RATING

53 K+

EXPOSURE

About this tool

Name

Tidio Copilot

Category

tools

Tidio Copilot, at copilot.tidio.com, is a free AI-powered Chrome extension launched in 2024, designed for support teams to enhance efficiency. Core features: Real-Time AI Reply Suggestions: Generates context-aware responses in platforms like Gmail, Zendesk, Intercom, Gorgias; Knowledge-Base Integration: Pulls from FAQs, docs, and past chats for brand-aligned replies; Multi-Platform Support: Works seamlessly across email, live chat, and social channels; Integration Support: Syncs with Tidio’s Lyro AI, limited external CRM sync; Analytics: Tracks response efficiency, reducing repetitive workload by 30%.

Ratings and Reviews

Support Simplified

4.00

Copilot’s suggestions cut response time—users love it! Easy setup, brand-aligned. Chrome-only—4/5 stars.

April 25, 2025

Priya Sharma

Helpful but Limited

3.50

Knowledge integration saved hours—praise earned. Analytics solid, needs more CRM sync. 3.5/5 stars.

April 30, 2025

Arjun Patel

My Support Ally

4.50

Multi-platform support boosted efficiency—users rave! Suggestions shine, results top-notch. 4.5/5 stars.

May 5, 2025

Riya Khan

How to use

Sign Up: Install Chrome extension at copilot.tidio.com. Setup: Log into Tidio project, ~2 minutes. Core Action: Review AI suggestions, apply or edit responses, track efficiency. Manage: Monitor via Tidio dashboard. Enhance: Contact [email protected].

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