AIHelp
About this tool
Name
AIHelp
Category
toolsAIHelp, accessible at https://aihelpcn.net/, is an AI-powered in-app and web customer support platform designed to maximize engagement and retention through chatbots, ticketing, and operations. Founded in 2014, headquartered in Singapore with 100+ employees, it serves 30,000+ clients across 80,000+ apps, reaching 4B+ devices and 800M+ monthly active users (per aihelpcn.net). Key features include customizable AI chatbots, in-app messaging, push notifications, smart forms, and a web chat with cloud-based analytics, claiming 80% issue resolution (user quote) and 8x higher response rates than push notifications (survey claim). With a free trial and tiered pricing (unlisted, speculated $50-$200/month via X), it integrates with iOS, Android, and web platforms via SDKs. Its scalability shines, but customization complexity and cost opacity raise concerns.
How to use
How to Play (Use)
Sign Up: Visit https://aihelpcn.net/, start with a free trial (no credit card) via email, or contact [email protected] for paid plans.
Integrate: Add the SDK (iOS/Android) or embed web code (docs.aihelp.net), linking your app/site for chat and ticketing.
Configure: Customize chatbots, forms, and notifications with your knowledge base via the dashboard; set workflows.
Engage: Launch in-app/web support—AI handles queries, escalates to humans, and sends push updates to users.
Analyze: Monitor 150M+ monthly engagements with analytics, tweak via cloud tools, or join [email protected] for help.
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