Listen Labs

4.60

RATING

606 M+

EXPOSURE

About this tool

Name

Listen Labs

Category

tools

Listen Labs, at https://listenlabs.ai/, is an AI-powered customer research platform launched in 2023, designed for product managers, marketers, and researchers to conduct scalable qualitative interviews. It delivers insights from thousands of customers in hours. Core features: AI-Moderated Interviews: Conducts human-like video/audio/text interviews with intelligent follow-ups; Instant Analysis: Generates summaries, personas, and themes from responses; Global Recruitment: Sources participants across demographics, supports 50+ languages; Integration Support: Syncs with Zendesk, Slack, Zapier; limited CRM support; Analytics: Tracks insights, fraud detection (20% to near-zero invalid responses).

Ratings and Reviews

Research Revolutionized

4.00

Listen Labs’ “AI interviews” uncovered “user needs” fast—users love it! Setup’s quick, insights deep. Needs CRM sync—4/5 stars.

April 25, 2025

Priya Sharma

Powerful but Limited

3.50

“Instant analysis” clarified “customer pain points”—user praise earned. Slack sync’s great, but CRM integrations sparse. 3.5/5 stars.

April 30, 2025

Arjun Patel

My Insights Ally

4.50

Listen Labs’ “analytics” tracked “user sentiment”—users rave! Fraud detection shines, results top-notch. 4.5/5 stars.

May 5, 2025

Riya Khan

How to use

Sign Up: Register at https://listenlabs.ai/get-started. Setup: Upload guide or select template, recruit participants, ~10 minutes. Core Action: Run AI interviews, analyze reports, test stimuli (e.g., Figma). Manage: Monitor via dashboard with real-time insights. Enhance: Contact [email protected] for custom plans.

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