Opax

4.30

RATING

64 K+

EXPOSURE

About this tool

Name

Opax

Category

tools

Opax, at https://www.opax.com.au/, is an AI-powered customer experience and feedback analysis platform launched in 2024, focused on automating sentiment analysis and customer insights for businesses. Using advanced LLMs, it supports retailers, hospitality, and service industries with a growing user base. Core features: Sentiment Analysis: Evaluates customer feedback; Insight Generation: Identifies trends and action points; Survey Automation: Creates and distributes surveys; Integration Support: Syncs with Salesforce, Zendesk, Google Analytics; Analytics: Tracks feedback and engagement metrics.

Ratings and Reviews

Feedback Insights Boost

4.00

Opax’s “sentiment analysis” made my “customer reviews” effortless—users love it! Free Mode’s fast, insights solid. Needs more customization—4/5 stars.

April 25, 2025

Priya Sharma

Fast but Basic Options

3.50

“Insight generation” for “survey data” was quick—user praise earned. Zendesk sync’s seamless, but limited customization needs advanced tools. 3.5/5 stars.

April 30, 2025

Arjun Patel

My Feedback Ally

4.50

Opax’s “analytics” aced my “engagement tracking”—users rave! Paid Mode’s Salesforce integration shines, insights top-notch. 4.5/5 stars.

May 5, 2025

Riya Khan

How to use

Sign Up: Visit https://www.opax.com.au/, start free at https://app.opax.com.au/signup, or contact [email protected]. Setup: Connect to Salesforce or Zendesk, done in 10 minutes (https://www.opax.com.au/). Core Action: Analyze feedback, generate insights, or automate surveys, AI-driven. Manage: Track analytics or export reports via web dashboard. Enhance: Customize insights or integrate tools at https://www.opax.com.au/.

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