Permut

4.70

RATING

779 K+

EXPOSURE

About this tool

Name

Permut

Category

tools

Permut, at https://www.permut.com/, is an AI-powered customer engagement platform launched in 2024, designed for businesses in retail, hospitality, health, and entertainment to collect feedback and boost loyalty. Core features: AI Feedback Agents: Engages customers via WhatsApp, SMS, web, and calls for real-time feedback; Context-Rich Insights: Analyzes responses to uncover churn risks and loyalty drivers; Knowledge Base: Uses proprietary data for accurate, brand-aligned responses; Integration Support: Connects with CRMs and data sources (specific platforms undisclosed); Analytics: Tracks NPS, sentiment, and engagement metrics for growth.

Ratings and Reviews

Feedback Simplified

4.00

Permut’s “AI agents” streamlined my “customer insights”—users love it! Setup’s fast, omnichannel seamless. Needs integration clarity—4/5 stars.

April 25, 2025

Priya Sharma

Insightful but New

3.50

“Context insights” revealed “churn risks”—user praise earned. Analytics great, but integrations vague. 3.5/5 stars.

April 30, 2025

Arjun Patel

My Loyalty Ally

4.50

Permut’s “NPS tracking” boosted “retention”—users rave! WhatsApp sync shines, results top-notch. 4.5/5 stars.

May 5, 2025

Riya Khan

How to use

Sign Up: Register at https://app.permut.com/. Setup: Connect channels and data, ~10 minutes. Core Action: Deploy agents, collect feedback, analyze insights. Manage: Monitor via analytics dashboard. Enhance: Contact [email protected] or book demo at https://www.permut.com/

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